We love sending out orders so we try and do this as quickly as possible. If your order is urgent (there are some urgent flipping needs sometimes - we totally get it!) just let us know and we’ll hustle hard to get your order out the door asap!

We ship all our orders with Australia Post. 

AUSTRALIA SHIPPING RATES

Standard: $12

Express: $16

SHIPPING TIMES

For estimated delivery times please refer to the Australian Post website for the most updated information: auspost.com.au Our postcode (zip code) is 3132. The below days are just an estimate:

Within Victoria: 2-4 business days

Interstate: 3-6 business days

INTERNATIONAL SHIPPING RATES

More details coming soon!

TRACKING YOUR ORDER

You will receive your Australia Post tracking number once your order has been fulfilled.

DAMAGED PARCEL

If your item arrives to you damaged or faulty (super sucky but we know anything can happen in the world of shipping) please contact us within 48 hours with photographs of the damaged product and packaging. We will then make a plan with you and get it all sorted. 

INCORRECT ADDRESS DISCLAIMER

If you’ve received your order confirmation email and seen that the delivery address is incorrect (we totally get that this happens!) please email us immediately at helloflipsandgiggles@gmail.com - if your order hasn’t left yet, there’s a chance we can fix this for you!

Unfortunately, if your order has already been shipped this will result in incorrectly delivered goods or undelivered goods. If your package gets returned to us due to the incorrect shipping address, you will be refunded for the product(s), not the shipping fee. Alternatively, we can re-ship your order to your correct address. The shipping fee will be invoiced to you before re-shipping your order.

We’re super friendly here - so if you have any questions about your order, or postage, please reach out to us here: helloflipsandgiggles@gmail.com - we’d love to help!